Last updated: Feb 2019
Regardless of where our servers are located, your personal data may be processed by us in the United States, where data protection and privacy regulations may or may not be to the same level of protection as in other parts of the world. BY VISITING THE WEBSITE AND USING THE SERVICE, YOU UNEQUIVOCALLY AND UNAMBIGUOUSLY CONSENT TO THE COLLECTION AND PROCESSING IN THE UNITED STATES OF ANY INFORMATION COLLECTED OR OBTAINED BY US THROUGH VOLUNTARY SUBMISSIONS, AND THAT U.S. LAW GOVERNS ANY SUCH COLLECTION AND PROCESSING.
We collect two types of information about persons who use the Service: personal information and anonymous information.
“Personal Information” is information that is personally identifiable to you, such as your name, address, email address or phone number, as well as other non-public information that is associated with the foregoing.
“Anonymous Information” means information that is not associated with or linked to your Personal Information. We may create Anonymous Information from (i) automatically gathered information or (ii) Personal Information by excluding information (such as name) that make the information personally identifiable to you.
In addition, we may collect and process non-anonymous “User Content”, which consists of Project descriptions, agreements between Buyers and Contractors, deliverables, and non-public communications between Buyers and Contractors in the course of negotiating and performing Projects.
We collect certain Personal Information about you, which may be supplied when you sign-up for the Service, when you complete a survey, when you create or update an account, when you use the Service, when you request services or otherwise when you submit such information. The information that may be collected includes:
Although the Service may ask for a payment card or other banking information at times to facilitate transactions on the Service, we collect this information through a third-party processor, and we do not take possession of your information.
If you pay us by wire, check, or other bank transfer, we may require that you provide your banking information, which will be used by us solely for processing the transaction.
If you log-in to the Service through a social media account, we may collect additional information about you available from such services, such as your age, gender and contacts.
Anonymous Information is collected about you when you use the Service, including but not limited to links and materials posted, enrolment history, purchase history, the type of device you used and its operating system, the pages accessed most frequently, how pages are used, applications downloaded, search terms entered, and similar data.
Automatically Tracking Internet Protocol (IP) addresses is one method of automatically collecting information about your activities online and information volunteered by you. An IP address is a number that is automatically assigned to your device whenever you surf the internet. Further, the Service may utilize web beacons, pixel tags, cookies, embedded links, and other commonly used information-gathering tools. The Service may also collect device identifiers.
Although it may be possible to turn off the collection of cookies through your device, that may interfere with your use of the Service.
Part of the purpose of the Service is to share materials you make available. Anything you publicly post or that is available publicly will not be considered Personal Information or User Content, and will be outside the restrictions of this policy.
Internal Use of Information
We accept and gather information in an effort to provide the Service to you. We may also use this information to help us develop and improve our Service, fulfill your requests, send materials to you, inform you about our offers and those of others, tailor our Service to meet your interests, and for other purposes permitted by law.
We may use Anonymous Information or non-Personal Information for any business purpose.
Sharing Information Collected with Third Parties, Consultants and Affiliates
We may share Personal Information and User Content with our business associates, consultants, service providers, advisors and affiliates in order for them to provide services to us, to you, and to enable us to provide the Service. For example, our host and internet service provider may have access to this information.
If you are a Contractor, we may disclose your Personal Information to a Buyer where you indicate an interest in working on a Buyer’s Project, and otherwise in connection with that Buyer’s Project if you are selected to work on that Project.
If you are representing a Buyer, we may disclose your personal information to Contractors working on your Projects.
We may share User Content with other parties on the Service with whom you are conducting business relating to the particular User Content, or which you instruct to be posted publicly. For example, if you are working on a Project with a counterparty, that counterparty will have access to User Content associated with that Project. We will not otherwise share User Content except in accordance with this Policy.
If you use the Service to interact with other users, your Personal Information and Anonymous Information may be shared with those other users. We will share your Personal Information with other users with whom you transact business on the Service.
Further, we may disclose collected information, including Personal Information, User Content and Anonymous Information, to the extent we believe it necessary to comply with the law, such as in response to a subpoena or court order, to defend a legal claim or establish or protect our legal rights or otherwise as permitted by applicable law. We may disclose any information in our possession in the event that we believe it necessary or appropriate to prevent criminal activity, personal injury, property damage or bodily harm.
Additionally, we may transfer your information to a successor in interest, which may include but may not be limited to a third-party in the event of an acquisition, sale, asset sale, merger or bankruptcy.
We employ procedural and technical safeguards to secure your personal information against loss, theft, alteration, and unauthorized access, use and disclosure. We also employ security procedures to protect your information from unauthorized access by users inside and outside the company.
Regardless of the precautions we take, no transmission of data over the internet is guaranteed to be completely secure. It may be possible for third parties not under our control to intercept or access transmissions or private communications unlawfully. While we strive to protect personal information, we cannot ensure or warrant the security of any information you transmit to us.
We may offer electronic newsletters and e-mails concerning promotions, new products and services, or other marketing materials as a service to our users. You may receive newsletters and e-mails concerning promotions and marketing of ours, after you register through with the Service. If, after you have received a message, you no longer wish to receive such materials, you may opt-out by following the unsubscribe instructions included in each electronic newsletter and e-mail.
Some of the information collected about you may be retrievable and changeable through your account. To do so, follow instructions on the Service.
The Service may contain tools that enable you to share Personal Information, including sensitive information, with others, through social media and in other ways. Should you choose to use such tools, please exercise caution when sharing sensitive information.
At this time, the Service does not specifically respond to do-not-track signals.
We do not knowingly permit users to register for our Service if they are under 13 years old, and therefore do not request personally identifiable information from anyone under the age of 13. If we become aware that a customer is under the age of 13 and has registered without prior verifiable parental consent, we will remove his or her personally identifiable registration information from our files. If you are the parent or guardian of a person under the age of 13 who has provided personally identifiable information to us without your approval, please inform us by contacting us at the e-mail address below and we will remove such information from our database.
California law allows California residents to request information regarding our disclosures in the prior calendar year, if any, of their personally identifiable information to third parties. To make such a request, please contact us at firstname.lastname@example.org with "Request for Privacy Information" in the subject line. Please include enough detail for us to locate your file; at a minimum, your name, email, and username, if any. We will attempt to provide you with the requested information within thirty (30) days of receipt. We reserve our right not to respond to requests sent more than once in a calendar year, or requests submitted to an address other than the one posted in this notice. Please note that this law does not cover all information sharing. Our disclosure only includes information covered by the law.